The American Society for Quality (ASQ) defines change management as the “methods and manners in which a company describes and implements change within both its internal and external processes,” noting that this includes both the preparation and support of employees, the establishment of necessary steps for change, and the monitoring of the pre- and post-change activities undertaken, with the aim of ensuring a successful implementation of the changes.
While not included in the ASQ definition, most would agree that change management is focused on transformational changes whereby the organization, its stakeholders, its employees, products, or processes are transformed. This transformational change is a specialized program.
Program management, according to PMI, is “the application of knowledge, skills, and principles to a program to achieve the program objectives and to obtain the benefits and control not available by managing program components (projects) individually. Often, transformational change is what drives the creation of programs. In order to set the program up with the best chance of achieving the intended benefits, one must plan the program structure, governance, routines and processes.
Over the last decade, the formal structuring of program management within organizations has risen. However, many organization processes around program management are still immature. In order to focus on quality of all processes, organizations should build with a Six-Sigma approach. This includes building the Program Management processes.
This 4-hour webinar focuses on building Program Management processes with six sigma. It covers
• Building Quality in
• Structuring the effective retrospective
• Program Dashboard/metrics
• Root Cause Analysis
About the Speaker
Gary Hamilton is a PgMP and a Six Sigma Black Belt credentialed Program Manager with over 18 years of program management experience, primarily in financial services
and business transformation. He is also an adjunct professor at the University of Wisconsin Plattsville teaching in the Program Management curriculum for 12 years. He
resides in North Carolina with his wife and when not working he is an avid hiker/runner.
Gray is an award-winning Program and Project Manager with above average technical skills, experienced in process redesign (ASQ certified Black Belt) and knowledge of many technical life cycle development methodologies. I am an experienced change leader working on transformational change programs in highly regulated environments. I am an expert on Lean and Agile methodologies.
I was the first person globally to obtain all 5 credentials from the Project Management Institute (PgMP, PMP, PMI-SP, PMI-RMP, CAPM).
I have published many journal articles and contributed as an author to two books on topics related to program management.
Specialties: PMO, Agile, Governance, project management, program management, process improvement, ITIL, Creating PMO, Six Sigma, Organizational and staff design.
Event schedule: 8:30 AM – 12:30 PM
Event Instructor: Gary Hamilton
Venue Address: Teams meeting – scheduled and provided by PMI-MN Prof Dev Committee
Event PDU’s: 4 PDUs (2 Ways of Working, 1 Business Acumen, 1 Power Skills)
This event is hosted by the Professional Development Committee, held for the benefit of its members. The registration fee paid is based on the registrant's ability to commit to attendance, ahead of time. The registration fee will not be refunded for any reason, other than event cancellation, after normal business hours (5:00 PM, Central) on the registration deadline day. The PMI - Minnesota Chapter Professional Development Committee reserves the right to make last-minute changes to program content and speakers, as circumstances dictate.